Frequently asked questions

Its our goal to make renting from us an easy and pleasant experience.  Here are some common questins we receive about our products and polices and the answers.

     Bounce House FAQ's:

What are my responsibilities as the renter of the bounce house?

A responsible adult (age 16 or older as defined by state regulations) must be assigned to supervise the bounce house "riders" while it is in use.  This adult must be present at the time of delivery to be trained on all the safety rules before we can release the bounce house to you.  As the renter, you are responsible for the children's safety and the care of the equipment.  It is also your responsibility to ensure that the equipment is only used as instructed and stated in the rental agreement.

How much room do I need for a bounce house?

It most cases, you will need to provide a level area of about 23 feet by 23 feet square, with overhead clearance of about 22 feet.  This area varies depending on the size of the bounce house.  If you are using the bounce house outdoors, you will need to confirm that no utility lines or sprinkler systems will be hit when the stakes are inserted to secure the bounce house.

Can a bounce house be set up indoors or on a driveway?

Yes, as long as the area is level, proper clearances are met, and the surface is not gravel or similarly abrasive.

How muc electricity do I need for the bounce house?

For power, you will need a 20-amp 100v circuit that does not get turned off by a switch or a timer for each bounce house.  While we provide up to 100 ft. 12/3 SJOW extension cords to connect the blower to the power source, the bounce house should be within 50 feet of the power source.

What if I have questions about the bounce house during the event?

We'll provide you with a number you can reach us at in case there are any problems/concerns with the bounce house.

How many children can be in a bounce house at once?

On average, about 5-6 children can be in the bounce house at one time.  Since the size and weight capacities of the bounce house vary, more specific guidelines are available by bounce house.  It is important to remember that the adult supervisor should always group children of like size and age together for bouncing.

What if it rains or is very windy?

We do not operate our bounce houses in high winds (excess of 20 mph), rain or temperatures below 45 degrees.  If it is raining or high winds are in the area, we will not set up the bounce house outside.  If the weather is uncertain, we will call you two hours before the event to either reschedule or direct us to an alternate location indoors.  We will not provide refunds due to wind or rain once we have set up the bounce house.

When is payment due?

The remaining payment is due prior to delivery.  The delivery person will set-up, give you a copy of the safety rules, review the rules with you, and then collect payment if you haven't paid already.  We accept Cash, Check or MasterCard / Visa.